SERVICE CONTRACT TERMS AND CONDITIONS – GLAM CAM
Last updated: [April/2025]
1. Acceptance of Terms
By contracting services from Glam Cam (hereinafter, «the Provider»), the client (hereinafter, «the Client») fully accepts these terms and conditions, along with our Privacy Policy and Cookie Policy.
2. Description of Services
Glam Cam provides:
Themed photo booths for events
Professional event photography and videography
Additional services (e.g., digital photo booths, virtual albums) as per current pricing
3. Booking Process
Request: Client submits a booking form or email to eventos@glamcam.es.
Confirmation: Glam Cam will issue a commercial proposal with service details, pricing, and terms.
Deposit: A 50% non-refundable deposit of the total fee is required to secure the booking.
4. Pricing and Payments
Prices include VAT and are specified in the commercial proposal.
Payment methods: Bank transfer or credit card.
Final payment: The remaining 50% is due 30 days after the event. Late payments may incur 10% weekly interest.
4.3 Unbudgeted Overtime
If the event requires:
Unapproved time extensions, or
Delays in start time due to the Client’s actions:
Overtime rate: €100/hour (VAT included), billed in 30-minute increments.
Billing: Overtime will be invoiced separately or added to the final payment.
Service suspension: Glam Cam may halt services if overtime payment is not approved in writing.
5. Cancellations & Refunds
Client cancellations:
>15 days prior: 50% deposit refund.
5-15 days prior: 30% deposit refund.
<5 days prior: No refund.
Glam Cam cancellations: For force majeure (e.g., staff illness), an alternative date or full refund will be offered.
6. Client Responsibilities
Provide adequate space and access for equipment setup.
Ensure security measures (e.g., surveillance, vandalism protection; see Clause 7).
Disclose technical restrictions (e.g., space limitations, setup schedules).
7. Equipment Liability
Once installed, equipment is under the Client’s custody, who assumes full responsibility for:
Vandalism, theft, or accidental damage.
Weather-related damage (outdoor events).
Recommendation: Hire security or insurance for events >24 hours.
Repair/replacement costs will be invoiced to the Client.
8. Image Usage Rights
Glam Cam may use event photos/videos («Material») for non-commercial promotion (website, social media, portfolios).
Conditions:
Material won’t be sold to third parties without the Client’s consent.
No compensation is provided to the Client or attendees.
Client rights:
May request Material removal within 30 days post-event (except 3 files, which may be anonymized for Glam Cam’s promotional use).
9. Force Majeure
Not liable for delays/cancellations due to:
Natural disasters.
Labor disputes.
Government restrictions.
10. Governing Law
This agreement is governed by Spanish law. Disputes will be resolved in Madrid courts.
11. Contact
For inquiries:
Email: eventos@glamcam.es
Phone: [+34 633 718 664]